Strong mission statement: “Twilio’s mission is to fuel the future of communications”
Business: Twilio provides technology that enables companies to communicate with their users. Such as the text message you receive when you book your Uber and Voicemail you receive from the bank upon any deposit or withdrawal etc.
Founder-CEO: It has been observed that founder-led companies do better than other organisations. For example Facebook, Microsoft under Bill Gates etc. Twilio is led by Jeff Lawson, he is founder´and the CEO of the company.
Skin in the game: Insiders holds 19.5% of shares addition to that Lawson owns 8% of stocks. Therefore, performance of stock makes huge impact on their own wealth
Super Network: Twilio’s proprietary “Super Network” allows customers to communicate with any client, anywhere in the world, at any time. The more data running through the Super Network’s servers, the more accurate and powerful it becomes
Demand growth: The number of active customers has increased four-fold in last four years. DBNE- Dollar based expansion rate : It tells investors whether customers stay with Twilio, and if they do, if they are paying more year after year. Twilio has DBNE of 100%
Employees favorite: As per Glassdoor, Twilio has 4.4 stars (out of 5), with 99% approving of Lawson’s work and 86% saying they would recommend a job at Twilio to a friend. Those are very high marks